FAQ

Orders & Shipping

1. How long does delivery take?

Orders are typically delivered within 6–11 business days.
This includes 1–3 business days handling time and 5–8 business days transit time.

2. Do you offer free shipping?

Yes, we offer free standard shipping on all orders within the United States.

3. When will my order be processed?

Orders are processed within 1–3 business days (Monday–Friday).
Orders placed after 5:00 PM (GMT UTC -5) will be processed the next business day.

4. Do you provide tracking information?

Yes. Once your order is shipped, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking updates.

Returns & Refunds

5. Can I return my order?

Yes, we accept returns. Please contact our support team to request return instructions.

6. What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue.

General Questions

7. Do you ship internationally?

Currently, we ship only within the United States.

8. Can I change or cancel my order?

If your order has not been processed yet, please contact us as soon as possible. We will try to assist you.

9. What payment methods do you accept?

We accept standard payment methods available at checkout (such as credit/debit cards and other supported options).

Contact Support

If you have any additional questions, feel free to contact us: