Refund and Returns Policy

Effective Date: April 2, 2026
Last Updated: April 2, 2026

At PetsWithStyles, we aim to provide a clear and transparent return and refund process for our customers.


1. Return Eligibility

You may request a return under the following conditions:

  • The item is unused and in its original condition
  • The item is returned in original packaging
  • The return request is made within 30 days of delivery

Items that do not meet these conditions may not be eligible for a return.


2. Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged items (not due to our error)
  • Items without original packaging
  • Final sale or clearance items (if applicable)

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

  • Please contact us within 48 hours of delivery
  • Provide photos of the item and packaging
  • We will review and provide a replacement or refund if applicable

4. Refund Process

  • Once your return is received and inspected, we will notify you of the approval status
  • If approved, refunds will be issued to your original payment method
  • Processing time may take 5–10 business days depending on your payment provider

5. Return Shipping

  • Customers may be responsible for return shipping costs unless the item is defective or incorrect
  • Shipping fees (if any) are non-refundable

6. Order Cancellation

  • Orders can be canceled only before they are processed
  • Once an order has been shipped, cancellation is no longer possible

7. Contact Information

For return requests or questions, please contact us:

  • Store Name: PetsWithStyles
  • Website: https://petswithstyles.com/
  • Email: support@petswithstyles.com
  • Phone: +1 438 619 6528
  • Business Address:
    100 Columbiana Cir, Suite 5523, Columbia, SC 29212, United States
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT UTC -5)

8. Policy Updates

We may update this Refund & Returns Policy at any time. Changes will be posted on this page with the updated date.