Shipping Policy

Shipping Policy – Pets With Styles (United States)

Welcome to Pets With Styles, and thank you for choosing us for your pet accessory needs. We are committed to delivering high-quality products quickly and reliably. This Shipping Policy explains our shipping procedures, timelines, and conditions for orders shipped within the United States.

Order Processing Time

  • Orders are processed within 1 business day
  • Processing days: Monday to Friday
  • Orders placed on weekends or holidays are processed the next business day

Shipping Method & Delivery Time

Pets With Styles offers Express Shipping only within the United States.

  • Delivery Time: 1–2 business days
  • Delivery time begins from the shipment date, not the order date
  • Delays may occur due to incorrect address details, carrier delays, weather conditions, or other unforeseen circumstances

Order Cut-Off Time

  • Order cut-off time: 5:00 PM (local business time)
  • Orders placed after the cut-off time will be processed the next business day

Shipping Costs

  • Orders under $200: $9.99 flat-rate Express Shipping
  • Orders $200 and above: Free Express Shipping

All shipping charges are clearly displayed at checkout.

Delivery Partners

We work with reliable shipping carriers to ensure safe and timely delivery, including but not limited to:

  • DHL
  • UPS
  • FedEx
  • USPS

The carrier is selected based on delivery location and order requirements.

Non-Shipping Days

  • Orders are not processed or shipped on holidays

Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

  • Tracking information becomes active within 24 hours of dispatch

Working Days

Pets With Styles operates Monday through Friday.

Missing or Delayed Items

If your order does not arrive within the expected delivery timeframe:

  1. Please check the tracking information provided
  2. Contact the carrier directly for updates
  3. If the issue persists, contact us at
    📧 contact@petswithstyles.com

Incorrect Address

If an incorrect or incomplete address causes the order to be returned:

Change of Delivery Address

Address changes must be requested within 24 hours of placing your order.

Address changes are not possible once the order is in transit.

Cancellations

  • Orders may be canceled within 12 hours of confirmation, provided they have not yet been shipped
  • If the order has already shipped, please refer to our Return Policy

Items Damaged During Transit

If your order arrives damaged or broken:

Eligible cases will receive a free replacement or refund, as appropriate.

CONTACT INFORMATION:

Store Name: Pets With Styles
Business Address: 100 Columbiana Cir, Suite 5523, Floor 1, Columbia, SC 29212, United States
Phone: +1 803-947-9060
Email: support@petswithstyles.com
Customer Service Hours: 10:00 AM to 5:00 PM, Monday to Friday (EST)
Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)

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